General FAQ's

  • When is the Asparq office open?

    Our office hours are Monday to Friday, 9am to 5pm.  You can contact us on our office numbers:

    • Melbourne: Reception (03) 9861 6100/ Insurance Brokers: 1300 648 141
    • Albury (02) 6041 4760.



  • What happens when I call Asparq?

    Please follow the prompt to reach the relevant team:

    Dial 1 for Accounting and Audit Services

    Dial 2 for Insurance Broking Services

    Dial 3 for Financial Planning Services

    Dial 4 for Shared Services

    Dial 5 for General Enquiries

    We encourage our team to give out their direct line to you so it is easier for you to contact them.

  • What services does Asparq provide?

    At Asparq we take a holstic approach to professional services, offering accounting & advisory, financial planning and insurance broking to a range of business and individual clients.

    By offering all of these services under one roof we hope to save our clients time and give them the confidence to focus on their day.

  • How can Asparq help my business?

    The Asparq team can assist your business no matter what stage or industry you are in.

    Our Accounting team can assist with:

    • business structuring
    • bookkeeping, payroll and BAS preparation
    • external audits
    • cloud accounting set up
    • As a registered ASIC agent we can help with your company, trust and SMSF set up.

    Our Insurance team can arrange insurance cover suited to business and should the need ever arise, manage the claims process for you.

    For more information about how we can help your business, contact us

  • How can Asparq help an individual?

    Asparq can assist an individual with their tax returns, capital gains tax, financial plan and life insurance and domestic insurance (travel, motor, home and contents, caravan and boat).

  • How can I get a job at Asparq?

    We are a growing team and are regularly recruiting new staff. We look for the following key attributes: people first, creative thinkers and driven to succeed. We post vacancies on SEEK and our Current Opportunities page. You are also welcome to send your resume to careers@asparq.com.au.

  • Meetings at Asparq

    Usually once you have booked a meeting with your Asparq Relationship Manager to visit us at our offices you will receive a text message reminder. When you visit us we ask that you to sign in via the iPad at reception.

    At our Melbourne office we also have limited undercover visitor parks, if you require this, please let us know at the time of booking your meeting.

    Whilst the process differs slightly between offices, no matter which office you visit we will make sure you receive a warm welcome.

    Our team also visits clients at their premises, so if this suits you better please discuss with your Relationship Manager. Alternatively, we are well set up to hold video conference meetings.




  • What industry expertise does Asparq have?

    Our team’s industry expertise includes but is not limited to:

    • Not for profit organisations.
    • Real Estate/ Property: franchisees, boutique operators,  private property developers.
    • Agriculture: cropping and grazing, wineries.
    • Aged care: both individuals requiring aged care services and aged care facilities.
    • Manufacturing
    • Building and construction
    • Professional / Financial Services
    • Hospitality
    • Health and Fitness
    • Medical
    • Scientific
    • Retail
  • Introducing a friend or family member to Asparq

    If you have a friend or family member that could benefit from our services please let us know and we can set up a meeting with them to discuss their needs. The initial meeting would be complimentary and under a no obligation basis. Regardless of the outcome, we sincerely appreciate all introductions made by our clients.

  • How can I pay my invoice?

    Accounting & Advisory:
    We use QuickFee payment system which allows our clients to pay via bank transfer, credit card or a payment plan. If you would like to pay your invoice please visit this web page: https://asparq.com.au/pay/payaccounting/

    We use the Macquarie DEFT payment system for our insurance invoice. This allows you to pay online via credit card, by phone, BPAY, in person or via mail. Visit this webpage for more information: https://asparq.com.au/pay/payinsurance/

Need Assistance?

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